Customer Reviews

5 Star Reviews!

Customer Testimonials

 

Douglas W. Dallas, TX

"Casey at Ace Connect was great.  I asked him to move a classic limo from a farm in Vermont, no easy task.  He had the car picked up quick, with a great and reliable carrier.  The car was delivered on time, and I couldnt be happier to have the car in Texas.  I would recommend using Ace for any of your shipping needs.  I plan to use Ace and Casey again in the future!"

Nathan B. Phoenix, AZ

"Me and my wife used this service to ship a car to Arizona. I was very impressed with how professional and how fast my car arrived to it's location. Casey communicated with me the whole time which made me feel very comfortable. The driver was very kind and professional which made me feel at ease. I would recommend this company to anyone that is shipping a car for the first time. The company is reliable and considerate to your needs. I also got my car earlier then expected to that was a huge plus. I would defiantly use this service again."

Michelle E. Manhattan Beach, CA

"I'm so impressed, Casey saved us after we initially booked our car shipment with another company!  Everything was seamless with Ace, the car was picked up promptly and delivered earlier than expected.  If we ever ship another car Ace will be my first phone call!"

Jackie B. MONROE, CT

"After having a terrible experience with another company, I called Ace Connect Auto Shipping in a panic on a Friday afternoon as I needed to get my vehicle transported across the country within 1 week. Casey and Matt were honest from the beginning giving me a realistic price along with timeframes. Matt contacted me numerous times throughout the weekend to keep me updated on the driver and when my vehicle would be picked up. Everything worked like clockwork after a driver was secured. Casey and Matt helped turn an awful situation into a positive one. My truck arrived at the destination as planned. I would recommend Ace Connect Auto Shipping to anyone who has to ship a vehicle!"

Mike B. Sioux Falls, SD

"The driver showed up on time at my house. He was friendly and very knowledable of shipping cars.
He picked of the car Thursday evening and dropped it off Saturday morning way ahead of schedule.
I will use them again if they need to ship cars."


Bassam D. Gilbert, AZ

"Loved loved the constant communication from Casey. He filled me in on the process, made me feel comfortable as it was my first time shipping my car across states and the company he found were very flexible. They literally picked up my car from the front of my house in Portland and they delivered it to the front of my house in Gilbert, AZ. There was no non sense or shady business. You pay a reasonable price but you get the peace of mind.
I chose Ace Connect because of the great reviews I saw on yelp and I hope they continue to do business as they are now."


Erik V. Yucca Valley, CA

"Great job getting the sl600 from Oklahoma City to Claremont CA  in less than a week - The no money up front was what sold me . I would use U again .   Erik"


Monica S. Iloilo City, Philippines

"We had the vehicle shipped with ACE CONNECT AUTO SHIPPING on May 29th from NY and after only four days we already got it here in Texas.  Casey was very easy to deal with.  He did follow up and respond so quickly to our inquiries.  There were no lapses.  In fact, more than what we have expected, we received the vehicle on time.  Another plus is The driver's reliability.   He kept us updated although we did not expect that.  Glad we made the right decision of picking this company as our shipper amongst the many companies listed online.  No regrets and totally worth the value.  We would highly recommend them and they deserve the credit."


Kathy K. Lombard, IL

"What a great team!  Casey and Matt were so responsive and patient with my many questions and concerns.  Shipped my 2017 Camaro from Canoga Park, CA to Lombard, IL without a scratch and right on time!  The driver, Andrew, was also fabulous and kept you up to date of where he was.  For the pricing and service, you can't go wrong with Ace Connect!  Thanks again, guys, for everything!  You're fabulous!"


Chris H. CARMEL, IN

"5 stars The whole process was new to me,lots of options. Casey and Matt were easy to work with,got it taken care of efficiently and at a fair price.Kept me informed every step of the way. would use them again in a heartbeat."



Holly S. San Diego, CA

"Casey and Matt were great to work with! They answered all of my crazy first time shipper questions cheerfully!! My car was picked up and delivered on time, not a scratch. I would highly recommend Ace Connect Auto Shipping!"


Mark W. Belleville, IL

"I had my wife's Jeep shipped from NC to IL and Casey Jackson was great to work with from the initial quote to delivery. He checked in regularly leading up to the pick up and continued to remain in communication until after delivery. We were very pleased with the entire process. I have nothing negative to report at all, bottom line is: Ace fulfilled their commitment and the vehicle arrived ahead of projected delivery time, in same condition and for the quoted price, not a penny more. Add to that the excellent communication I mentioned above and I would rate 6 stars if possible! Thank you Casey!"

Nana B. State College, PA

"I ship my car all the time and Ace Connect is the best shipping company I've used so far. Casey was SUPER patient, helpful, and communicative. From the day I booked the shipment through Uship, Casey contacted me to make sure of my timeline and followed up promptly with updates on availability of carriers. I had booked sort of last minute so there was not much wiggle room for pickup and delivery, but he worked with me to get my car shipped on time with a good carrier. The driver (Anthony) was great too. He even got my car there early. Would definitely use them again. THANK YOU GUYS!"

Krisztina H. Austin, TX

"Was very happy with this service-fast, reliable and very efficient staff! My father's vehicle arrived safely and on time! Definitely would recommend and use this service if needed in the future! A special thank you to Casey for your help!"

L.W. New York City, NY

"I interviewed over a dozen car shipping companies before shipping my mother's vehicle to her new locale. I found Ace Connect Auto Shipping to be the most approachable and accommodating. Their staff were the most detailed in providing a quote, pickup window, and time to delivery. Matt stayed in touch through the entire process, letting us know when the driver would be in touch, and following up both prior to and after delivery. I would recommend Ace Auto Connect to anyone."

Sonja S. Seattle, WA

Ace Connect helped me ship my vehicle from Seattle to Colorado. The customer service was excellent and they were very attentive to my schedule and personal situation. They made my experience very efficient and the car arrived to me in good condition! I was very pleased with their service.


Thomas S. Toledo, OH

"I just want to take time out to give Ace auto transport two thumbs up 👍👍!!! Never shipped a car before and was very sceptical this company is spot on and highly suggest them very professional driver Tonya and a pleasure doing business with Thanks again"


Amanda S. El Cajon, CA

"I want to start by saying we moved back in March 2016 and used another company, and they were just okay, so when we moved again in October 2016, we began the search for a different carrier. I created a spreadsheet of about 20 different options and finally decided on Ace Connect because of the reviews, and I am so glad I did!  Casey stayed in contact with me the whole time, worked with my tight pickup window, and found a very reputable carrier to ship our two cars. The cost was a little more than some of my other quotes, but it was worth it for the piece of mind that Casey gave me.  I would definitely use Ace Connect if we ever have to transport cars again."


Holly D. Baton Rouge, LA

"I shipped my car from Baton Rouge to San Diego, Casey and Matt were awesome to work with.  They answered every question I had...and I had a lot of them.  They were very responsive, my car arrived perfectly and just when I wanted it! Highly recommend them!"


C W. Birmingham, AL

"Casey was responsive and helpful. It took 5 days (within the range of 1-5 days as Casey advised) from the time I booked to the time my car was arranged for pick up. Though the first arranged auto carrier to pick up my car canceled due to mechanical issue, Casey was able to find another carrier, Newman Hauling Services to pick up my car from TX on the same day the previous arranged carrier canceled. My car was delivered to AL the next evening. I am happy with both companies, Ace Connect and Newman Hauling. I'm happy that it worked out as I would not be in the position to leave a negative review."



Andi W. Beverly Hills, CA

"Am SO happy I chose this company - the prices were good and the trip that usually takes 3 weeks from pick up to delivery took only 5 days! Amazing! Casey was fabulous, start to finish, from Pittsburgh to Beverly Hills he walked me thru every step! Highly recommended, I have another car to ship cross country in a few months and will be definitely be calling Ace Connect!!"

Daniel B. Winchendon, MA

"I would highly recommend Ace Connect to ship your vehicle. Today my car was delivered as promised with no problems at all. Casey is a great guy and will do anything he can to help you out. I'm very happy with these guys. A+!!"

Aimee B. Peroia, AZ

"Wow, what great service!
Casey with Ace connect was great, he was able to get me a great price for transporting my car from GA to AZ, the pick up and delivery were quicker than I expected. 
Thank you... You've earned my future business."

Shaun S. DENVER, CO

"First time shipping cars, and I will always ship with Ace Connect Auto Shipping. Casey, Matt, and the driver Luis were all wonderful individuals who you could see took pride in their work. If you are reading this, please listen to me, and ONLY ship with this company. I give you my word that they are top notch. They took our cars from Denver to California and met us there on the day of arrival. Simply excellent customer service. Contact me if you need any details."

Nana X. Fort Worth, TX

"This was the second time I've used Ace Connect Auto Shipping to ship my vehicle from PA to TX. I was very pleased with their thoroughness, patience, and communication from my first experience, so I thought I'd continue to use their service. They definitely upheld their reputation for being polite, efficient, and communicative throughout the whole process. Casey is was especially helpful and followed up with the whole process after I received my car just to make sure the driver delivered on time. Thanks guys!"

Paula J. Camarillo, CA

"My car arrived and I couldn’t be happier. I was really unsure as to how the process worked and I was provided with all the necessary information to put me at ease. I highly recommend Ace Connect Auto Shipping if you need a vehicle transported. Casey was very professional, courteous, accommodating to our timeline and the cost was very reasonable in comparison to other companies. "


Michael J. Wilmington, NC

"This was our first time using this type of service and based on what we read about this business, we were very apprehensive about selecting a broker. We chose Ace Connect Auto Shipping and held our collective breath. Casey Jackson did not disappoint. Casey was very professional, explained the process, answered our questions, used a reputable carrier, kept us informed on the status of the pick-up, and was a pleasure to do business with during this experience. The carrier driver delivered ahead of schedule and even drove the car into our driveway. Talk about door-to-door service! Well done. Highly recommend Ace Connect Auto Shipping."


Matt S. Boston, MA

"Casey Jackson is the person I interfaced with at Ace Connect Auto Shipping. He was fantastic! Casey brokered all of my needs with the carrier. I spoke to him live and asked him how he has such high ratings (on the site where I found him) and he said by being very diligent with the carriers he used to make sure he only works with carriers who are consistent and provide high quality service. This may sound like a routine, cliche thing to say, but I worked in the moving industry for 6 years and consistency is what it's all about in this industry. Anyone can execute one move or one car shipment. It's doing a consistently good job over and over again as well as providing excellent care when things go wrong - and they do through sometimes through forces beyond anyone's control (weather, accidents or just something innocent like a driver getting lost). This type of business is very difficult to deliver great service and Casey came through for me. Additionally, he was always super available. If I emailed or called him, he got right back to me. I shipped my car very comfortably knowing that he was a quick email or phone call away if anything went wrong.  The shipment itself was seamless. On both ends the carrier called and texted me to give me windows of when they would arrive. I lived in Boston and had to meet the driver since he is not allowed to pick up or drop off on the street in front of my building. I saw other reviews with people complaining about this sort of thing, but let me tell you (if you live in an urban setting), this is normal. It's makes complete sense. Cities and neighborhoods don't want big trucks picking up and dropping off items wherever they want. It's noisey, potentially messy (with oil stains on the road), and can cause congestion if a truck is blocking the street. Just know that this may be part of the process and it's very normal.   My car made it to destination on time and safe. Best of all, the service was super cheap! I shipped my car over 3000 miles for just over a $1000. To be fair, I have a very small car (2 seat coupe), but that was still very cheap.  As someone from this industry, I would give this piece of advice, tip your driver on the front end. They should do a great job for you either way, but it's a nice way to make sure that person takes extra care of your baby :) Good luck with your move!

Matt"


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