Privacy Policy

Privacy Policy

Privacy Policy

The information obtained from customers helps us to provide the required serviced customers expect from us according to the shipment contract or agreement. It also assists us to personalize and continually improve your moving experience at Ace Connect Auto Shipping. The type of information we gather includes the following.

Information received from our web site. By withholding optional information, you are excluding yourself from receiving a more personal and complete response to any of your requests. This information is used to enhance and personalize our services to our clients.

Automatic Information. We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses ACAS’s website.

E-mail Communications. To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from ACAS if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers. You have the option of refusing email communication from us.

We share customer information only as described below and with subsidiaries also subject to this Privacy Policy.

We work closely with our affiliated businesses. In most cases, we provide services, or make recommendations for product and services with these businesses.

Ace Connect Auto Shipping will release account and other personal information when compliance with the law requires; or in order to protect the rights, property, or safety of ACSA, our customers, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. This does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Policy.

If you do not want to receive e-mail or other mail from us, please send us a notification. (If you do not want to receive this Privacy Policy, or other legal notices, those notices will still govern your use of ACSA, and it is your responsibility to review them for changes.)

Ace Connect Auto Shipping does not sell services for purchase by children. If you are under 18, you may use ACAS’s services only with the involvement of a parent or guardian.


Conditions of Use, Notices, and Revisions
If you choose to visit Ace Connect Auto Shipping website, your visit and any dispute over privacy is subject to this Policy, including limitations on damages, arbitration of disputes, and application of the law of the state of Texas. If you have any concern about privacy at ACSA’s, please contact us with a thorough description of your concern, and we will try to resolve it. Our business and internet procedures and services evolve constantly and our Privacy Notice will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. You provide most such information when you request a quote, participate in a survey, or communicate with our customer service or sales departments.

Automatic Information
Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type and version, operating system, and platform; order history, the full Uniform Resource Locator (URL) clickstream to, through, and from our Web site, including date and time; cookie number; pages you viewed or information you requested and the phone number you used to call our 800 number. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

Information from Other Sources
Examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties, which we use to correct our records and communicate more easily; account information, order history, information requests and page-view information from some partners of Ace Connect Auto Shipping; search term and search result information from some searches conducted through the Web; search results and links, including paid listings (such as Sponsored Links from Google); and credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers.

Conditions of Use, Notices, and Revisions
By your use of this website you agree that any dispute arising out of or relating to this privacy policy, shall be finally settled under the rules of arbitration of the American arbitration association by three arbitrators appointed in accordance with these rules. You further agree that arbitration shall be in Dallas, Texas and subject to application of the laws of the state of Texas.